These Terms & Conditions govern your use of the pinaswin platform and all services offered through pinaswin.asia. Please read them carefully before registering or placing any bets. By creating a pinaswin account, you agree to be bound by these terms in full.
A summary of the most important pinaswin terms. The full legal text follows below — always refer to the complete document for authoritative guidance.
You must be at least 21 years of age to register and play on pinaswin. This is a strict legal requirement under PAGCOR regulations and Philippine gaming law. Age verification is mandatory before any real-money activity.
pinaswin operates exclusively under PAGCOR licensing and Philippine law. These Terms are governed by the laws of the Republic of the Philippines. Services are intended for eligible Philippine residents only.
Each individual may maintain only one pinaswin account. Duplicate accounts are prohibited and may result in forfeiture of balances, bonus cancellation, and permanent account closure without prior notice.
All bonuses and promotional credits on pinaswin are subject to applicable wagering requirements before withdrawal is permitted. Minimum wagering thresholds vary per promotion and are disclosed at the time of offer.
You are solely responsible for maintaining the confidentiality of your pinaswin login credentials. pinaswin will not be held liable for losses resulting from unauthorized access caused by your failure to secure your account.
pinaswin reserves the right to suspend, restrict, or permanently close any account found in violation of these Terms, applicable law, or PAGCOR regulations — including accounts involved in fraud, money laundering, or abuse of promotions.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player," "you," or "your") and pinaswin ("pinaswin," "we," "us," or "our"), the operator of the online gaming platform accessible at pinaswin.asia. These Terms apply to all services offered by pinaswin, including but not limited to online casino games, live dealer tables, bingo, slot machines, board game betting, and all promotional activities conducted through the Platform.
By accessing, registering, or using any portion of the pinaswin platform, you acknowledge that you have read, understood, and agree to be fully bound by these Terms and all incorporated policies, including the Privacy Policy and the Responsible Gaming Policy. If you do not agree with any part of these Terms, you must immediately discontinue use of the pinaswin platform.
These Terms supersede all prior communications, representations, or agreements between you and pinaswin, whether oral or written, relating to the subject matter herein.
Regulatory Basis: pinaswin operates under the jurisdiction and licensing framework of the Philippine Amusement and Gaming Corporation (PAGCOR). All operations, player protections, and dispute resolution procedures comply with applicable PAGCOR regulations and Philippine law.
2.1 Age Requirement. The pinaswin platform is strictly available to individuals who are at least twenty-one (21) years of age, consistent with the minimum age requirement for casino-style gambling in the Philippines as mandated by PAGCOR and relevant Philippine legislation. Registration by individuals below the age of 21 is absolutely prohibited. pinaswin reserves the right to request age-verification documentation at any time. Any account found to have been registered by an underage individual will be immediately closed and all associated funds may be withheld pending regulatory review.
2.2 Geographic Eligibility. The pinaswin platform is operated under a PAGCOR license and is intended for eligible residents of the Philippines. Players accessing the platform from jurisdictions where online gambling is prohibited or restricted do so entirely at their own risk and legal responsibility. pinaswin makes no representations as to the legality of its services in any jurisdiction outside the Philippines.
2.3 Registration Requirements. To create a pinaswin account, you must provide accurate, complete, and current information including your legal name, date of birth, valid Philippine mobile number or email address, and a valid residential address within the Philippines. You agree to update this information promptly if it changes.
2.4 Identity Verification (KYC). As required by PAGCOR regulations and Philippine anti-money laundering laws, pinaswin is obligated to verify the identity of all players prior to allowing real-money gaming activity or withdrawals. You must submit a valid government-issued Philippine identification document (such as a passport, driver's license, national ID, or UMID). pinaswin reserves the right to request additional verification documents at any time. Failure to provide satisfactory identity verification may result in account restriction or closure.
2.5 One Account Policy. Each individual person may hold only one (1) pinaswin account. The registration of duplicate, multiple, or shared accounts is strictly prohibited. If multiple accounts are detected, pinaswin reserves the right to close all associated accounts, void any pending withdrawals, and forfeit bonus balances without prior notice. The Player will be liable for any losses or costs incurred by pinaswin as a result of such conduct.
Important: Providing false, inaccurate, or misleading information during registration constitutes a material breach of these Terms and may result in immediate account closure, forfeiture of balances, and referral to the relevant Philippine authorities.
3.1 Account Security. You are solely and entirely responsible for maintaining the security and confidentiality of your pinaswin login credentials, including your username, password, and any two-factor authentication codes associated with your account. You must not share your login credentials with any third party under any circumstances.
3.2 Unauthorized Access. You must notify pinaswin immediately upon becoming aware of any unauthorized access to or use of your pinaswin account. pinaswin will not be liable for any losses resulting from unauthorized access where such access was facilitated by your failure to maintain adequate security over your login credentials.
3.3 Account Closure by Player. You may request the closure of your pinaswin account at any time by contacting customer support. Prior to closure, any pending wagering requirements must be satisfied, and any outstanding balance meeting the minimum withdrawal threshold will be returned to your registered payment method. Accounts subject to ongoing investigations may not be immediately closed.
3.4 Inactive Accounts. A pinaswin account that has not been accessed or used for a continuous period of twelve (12) months will be classified as inactive. pinaswin reserves the right to apply an inactivity fee of up to five hundred Philippine Pesos (₱500) per month on inactive accounts, deducted from the available balance. Players will be notified via their registered contact details prior to any fee being applied. Accounts reduced to a zero balance due to inactivity fees may be closed.
3.5 Suspension and Termination by pinaswin. pinaswin reserves the right to suspend, restrict access to, or permanently terminate any account at its sole discretion, with or without prior notice, in circumstances including but not limited to: suspected fraud or collusion; violation of these Terms; suspected money laundering or other criminal activity; receipt of a regulatory direction; or where continued operation of the account is deemed to present an unacceptable risk to pinaswin or its players.
4.1 Accepted Payment Methods. pinaswin accepts deposits and processes withdrawals through the following approved payment channels: GCash, PayMaya, Bank of the Philippine Islands (BPI), Banco De Oro (BDO), Metrobank, and InstaPay. pinaswin reserves the right to add, modify, or remove accepted payment methods at any time with reasonable notice to Players.
4.2 Minimum Deposit. The minimum deposit amount on pinaswin is one hundred Philippine Pesos (₱100) for e-wallet methods (GCash, PayMaya, InstaPay) and two hundred Philippine Pesos (₱200) for bank transfers (BPI, BDO, Metrobank). Minimum deposit thresholds may vary by promotion or bonus eligibility criteria.
4.3 Minimum Withdrawal. The minimum withdrawal amount on pinaswin is two hundred Philippine Pesos (₱200). Withdrawal requests below this threshold will not be processed. There is no maximum withdrawal limit for standard accounts, though high-value withdrawals may be subject to additional identity verification checks as required by Philippine anti-money laundering regulations.
4.4 Withdrawal Processing. All withdrawal requests are subject to a standard security review before processing. E-wallet withdrawals (GCash, PayMaya) typically complete within fifteen (15) minutes during normal operating hours. Bank transfers typically settle within one (1) business day. pinaswin shall not be liable for delays caused by third-party payment processors, network outages, or banking system limitations.
4.5 Source of Funds. All deposits to your pinaswin account must be funded from payment sources registered in your own name. Deposits from third-party accounts, joint accounts not bearing your name, or unverifiable sources are prohibited. pinaswin reserves the right to reverse deposits where source-of-funds compliance cannot be confirmed.
4.6 Anti-Money Laundering. pinaswin complies fully with the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended). All transactions are subject to monitoring. pinaswin is legally required to file Suspicious Transaction Reports and Currency Transaction Reports with the Anti-Money Laundering Council (AMLC) where required. Players whose transactions trigger reporting thresholds may be required to provide source-of-funds documentation.
Note on Currency: All transactions on pinaswin are denominated in Philippine Pesos (PHP / ₱). pinaswin does not accept cryptocurrency deposits. Any currency conversion arising from the use of international payment instruments is the sole responsibility of the Player.
5.1 General Bonus Terms. All bonuses, free credits, cashback offers, reload promotions, and tournament prizes offered by pinaswin are subject to these general bonus terms as well as any specific terms and conditions applicable to each individual promotion, which are disclosed at the point of offer.
5.2 Wagering Requirements. Bonus funds credited to your pinaswin account must be wagered a minimum number of times ("Wagering Requirement") before they may be withdrawn as real money. The applicable Wagering Requirement is specified in the terms of each promotion. Unless otherwise stated, wagering contributions from different game types are as follows:
5.3 Bonus Eligibility. Each pinaswin Player is entitled to claim a welcome bonus once only, upon first deposit. Subsequent promotions are subject to their individual eligibility criteria. pinaswin reserves the right to determine eligibility at its sole discretion and to disqualify any Player found to be abusing the promotional system, including through the use of multiple accounts, systematic bonus exploitation strategies, or coordinated play.
5.4 Expiry. Unless otherwise specified, bonus funds and associated wagering requirements must be fulfilled within thirty (30) calendar days from the date the bonus is credited. Uncompleted bonus balances expire and are removed from the account at the end of the applicable validity period.
5.5 Modification and Withdrawal of Promotions. pinaswin reserves the right to modify, suspend, or terminate any promotion at any time with reasonable prior notice. In the event of a conflict between a general bonus term and a specific promotion term, the specific promotion term shall prevail.
6.1 Game Integrity. All games offered on the pinaswin platform — including slot machines, live dealer games, bingo, and board game titles — operate using certified Random Number Generator (RNG) technology or physical dealing equipment under live video supervision. Game outcomes are determined fairly and cannot be influenced by pinaswin or any Player.
6.2 Game Rules. Each game available on pinaswin is governed by its individual game rules, which are accessible within the game interface. In the event of a discrepancy between displayed game rules and these Terms, the specific game rules shall govern for matters relating to that game's mechanics, while these Terms shall govern for all account, payment, and conduct-related matters.
6.3 Technical Malfunctions. In the event of a verifiable technical malfunction, software error, or system failure that materially affects the outcome of a game round, pinaswin reserves the right to void the affected bet or game round. All void bets will be refunded to the Player's pinaswin account balance. pinaswin's decision on technical malfunction claims is final.
6.4 Disputed Outcomes. If you wish to dispute a game outcome, you must submit a written complaint to pinaswin customer support within seven (7) calendar days of the disputed event. Disputes submitted beyond this period may not be considered. pinaswin will investigate all complaints in good faith and provide a written response within ten (10) business days.
The following actions are strictly prohibited on the pinaswin platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balance, and referral to law enforcement or regulatory authorities:
Consequences: Any Player found to have engaged in prohibited conduct may have their account immediately suspended, their balance frozen or forfeited, and the matter referred to PAGCOR and/or the appropriate Philippine law enforcement authority. pinaswin cooperates fully with all regulatory and law enforcement investigations.
pinaswin is committed to promoting responsible gambling practices among all Players. Gambling is intended as a form of entertainment. If gambling ceases to be enjoyable, or if it begins to affect your personal finances, relationships, or mental health, you are encouraged to use the responsible gaming tools available on your pinaswin account or seek professional support.
8.1 Responsible Gaming Tools. pinaswin provides the following self-management tools accessible from your account dashboard:
8.2 Age Verification and Underage Gambling. pinaswin operates a strict 21+ policy in compliance with PAGCOR regulations. Any account suspected of being operated by an underage individual will be immediately suspended pending verification. Confirmed underage accounts will be permanently closed with all associated funds withheld and reported to the relevant authorities. pinaswin encourages all account holders to implement parental controls on shared devices.
For additional responsible gaming resources available to Filipino players, please visit the pinaswin Responsible Gaming page, which includes information on Philippine problem gambling support contacts and resources.
All content on the pinaswin platform, including but not limited to the pinaswin brand name, logo, trade dress, game designs, graphical elements, software, source code, user interface, promotional materials, and written content, is the exclusive intellectual property of pinaswin or its licensed content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the pinaswin platform solely for your personal, non-commercial gaming entertainment purposes. This license does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any pinaswin content without express prior written consent from pinaswin.
Any unauthorized use of pinaswin's intellectual property constitutes a material breach of these Terms and may expose you to civil and criminal liability under Philippine intellectual property law (Republic Act No. 8293, the Intellectual Property Code of the Philippines).
10.1 Service Availability. pinaswin makes reasonable efforts to ensure continuous platform availability but does not guarantee uninterrupted access. The platform may be temporarily unavailable due to scheduled maintenance, unscheduled outages, third-party service failures, or force majeure events. pinaswin shall not be liable for any losses arising from platform unavailability.
10.2 Gaming Losses. pinaswin shall not be liable for any financial losses incurred by Players in the course of normal gaming activity. All bets are placed at the Player's sole risk. Gambling involves inherent financial risk and players should only wager amounts they can afford to lose.
10.3 Third-Party Services. pinaswin shall not be responsible for failures, delays, or errors attributable to third-party payment processors (including GCash, PayMaya, or banking institutions), telecommunications providers, internet service providers, or other third parties whose services form part of the delivery chain for pinaswin's platform.
10.4 Maximum Liability Cap. To the maximum extent permitted by Philippine law, pinaswin's total aggregate liability to any individual Player arising from or in connection with these Terms, whether in contract, tort, or otherwise, shall not exceed the total net deposits made by that Player to pinaswin in the twelve (12) calendar months immediately preceding the event giving rise to the liability.
Nothing in this Section limits pinaswin's liability for fraud, gross negligence, willful misconduct, death, or personal injury caused by pinaswin's proven fault.
The collection, use, storage, and disclosure of your personal information by pinaswin is governed by our Privacy Policy, which is incorporated into these Terms by reference and forms part of the binding agreement between you and pinaswin.
By registering a pinaswin account, you consent to the processing of your personal data as described in the Privacy Policy and as required by applicable PAGCOR regulations and Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173). This includes mandatory disclosures to PAGCOR, the Anti-Money Laundering Council, and other government bodies as required by law.
You have the right to access, correct, and request deletion of your personal data subject to pinaswin's legal retention obligations. Requests related to your personal data should be directed to pinaswin's Data Protection Officer via the contact information provided in the Privacy Policy.
pinaswin reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, pinaswin will provide reasonable advance notice to Players via their registered email address or through a prominent notice on the pinaswin platform. The notice period for material changes will be not less than seven (7) calendar days prior to the effective date of the change.
Your continued use of the pinaswin platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amendment, you must cease using the platform and may request account closure prior to the amendment's effective date.
Minor amendments — such as clarifications, typographical corrections, or changes required to maintain regulatory compliance — may take effect immediately without advance notice. The current version of these Terms is always accessible at pinaswin.asia/terms-conditions.
13.1 Governing Law. These Terms and all matters arising out of or in connection with your use of the pinaswin platform are governed by and shall be construed in accordance with the laws of the Republic of the Philippines, without regard to conflict-of-law principles.
13.2 Regulatory Complaints. Players who have a complaint about pinaswin's services that has not been satisfactorily resolved through pinaswin's internal complaints process may escalate their complaint to the Philippine Amusement and Gaming Corporation (PAGCOR) through the official PAGCOR complaint channels.
13.3 Jurisdiction. Subject to Section 13.2, any legal dispute arising from these Terms that proceeds to formal adjudication shall be submitted exclusively to the courts of competent jurisdiction in Metro Manila, Philippines. By using the pinaswin platform, you irrevocably submit to the personal jurisdiction of these courts for such purposes.
13.4 Informal Resolution. Before initiating formal legal proceedings, you agree to first attempt to resolve any dispute with pinaswin informally by contacting our customer support team. Most disputes can and should be resolved quickly through direct communication with the pinaswin support team.
If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the pinaswin support team through the following channels:
For complaints specifically relating to responsible gaming, self-exclusion, or problem gambling, please visit the pinaswin Responsible Gaming page for dedicated support contacts and resources available to Filipino players.
These Terms were last reviewed and updated in 2026. The most current version of pinaswin's Terms & Conditions is always available at pinaswin.asia/terms-conditions. Players are encouraged to review these Terms periodically to stay informed of any updates.
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