This Privacy Policy explains how pinaswin collects, uses, stores, protects, and discloses the personal information of players on the pinaswin.asia platform. We are committed to full compliance with the Philippine Data Privacy Act of 2012 and all applicable PAGCOR data-handling requirements.
A high-level summary of pinaswin's core data privacy commitments. The full legal text follows below — always refer to the complete document for authoritative guidance.
All personal information you share with pinaswin is protected using 256-bit SSL encryption in transit and AES-256 encryption at rest. Your data is stored on secured servers with strict access controls, audit logging, and regular security assessments.
pinaswin does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Any sharing of your data is strictly limited to what is necessary for platform operations and legal compliance.
Philippine law gives you specific rights over your personal information. pinaswin provides clear mechanisms to access, correct, and request deletion of your data. All requests are handled by our designated Data Protection Officer (DPO).
pinaswin fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, enforced by the National Privacy Commission (NPC) of the Philippines.
Where Philippine law requires it — including PAGCOR compliance, AMLC reporting, and NPC obligations — pinaswin discloses data to authorities. No discretionary sharing with government bodies occurs outside these legal obligations.
pinaswin retains your personal data only for as long as it is needed for the purposes it was collected, or as required by law. Data no longer needed is securely deleted or anonymized in accordance with our data retention schedule.
This Privacy Policy ("Policy") describes how pinaswin ("pinaswin," "we," "us," or "our") collects, processes, stores, uses, and discloses personal information in connection with the online gaming platform operated at pinaswin.asia and all related services, features, and communications (collectively, the "Platform").
This Policy applies to all individuals who access or use the pinaswin Platform, including registered account holders, persons who browse the Platform without registering, and individuals who communicate with pinaswin via email, live chat, or other channels ("you," "your," or "the Player").
This Policy should be read alongside the pinaswin Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference. In the event of a conflict between this Policy and any other document, this Privacy Policy governs with respect to personal data processing matters.
Legal Framework: pinaswin processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC). We are also subject to data-related obligations under PAGCOR regulations and the Anti-Money Laundering Act (Republic Act No. 9160, as amended).
pinaswin is the personal information controller ("PIC") responsible for personal data collected and processed through the pinaswin Platform, as defined under Section 3(h) of the Data Privacy Act of 2012. As PIC, pinaswin determines the purposes and means of processing your personal data and is accountable for the proper handling of that data in compliance with Philippine law.
pinaswin has appointed a designated Data Protection Officer (DPO) as required under the DPA. The DPO is responsible for overseeing pinaswin's data protection compliance program, handling data subject requests, conducting privacy impact assessments, and serving as the primary point of contact between pinaswin and the National Privacy Commission.
For all privacy-related inquiries, rights requests, and complaints, the pinaswin DPO may be contacted at the email address provided in Section 15 of this Policy. We aim to respond to all privacy inquiries within fifteen (15) business days of receipt.
pinaswin collects personal data across the following categories depending on your interaction with the Platform:
Sensitive Personal Information: Government-issued identification numbers and copies (including Philippine passport, driver's license, national ID, and UMID) are classified as sensitive personal information under the DPA. pinaswin collects and processes this category of data solely for the purpose of mandatory identity verification (KYC) as required by PAGCOR regulations and Philippine AML law. This data is subject to enhanced security controls and strict access limitations.
pinaswin collects personal data through the following methods:
pinaswin processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, pinaswin processes your personal data on the following lawful bases:
pinaswin does not sell, rent, or trade your personal information to any third party for their own commercial or marketing use. We share your personal data only in the following limited circumstances:
No Cross-Border Sale of Data: pinaswin does not transfer, sell, or disclose your personal information to any foreign entity for commercial purposes. Any cross-border data flows undertaken by pinaswin are strictly limited to operational necessity and are subject to the protections described in Section 8 of this Policy.
pinaswin's primary data processing infrastructure is located within the Philippines. Where operational requirements necessitate that personal data is processed by service providers operating outside the Philippines — for example, certain cloud infrastructure or cybersecurity services — pinaswin ensures that such transfers are subject to appropriate safeguards consistent with the requirements of the Data Privacy Act of 2012 and the National Privacy Commission's rules on cross-border data flows.
Safeguards employed for international data transfers may include: contractual data processing agreements incorporating the NPC's standard contractual clauses; transfer to jurisdictions deemed to have adequate data protection standards; or other mechanisms approved by the NPC from time to time.
You may request information about the safeguards in place for any specific international data transfer affecting your personal information by contacting the pinaswin Data Protection Officer at the contact details provided in Section 15.
pinaswin implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security program includes the following controls:
No system is perfectly secure: While pinaswin applies industry-standard security measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You are responsible for keeping your pinaswin login credentials confidential and for notifying us immediately of any suspected unauthorized access to your account.
pinaswin retains your personal data for only as long as necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law. The following retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized using methods that prevent reconstruction of the original personal information.
The pinaswin Platform uses cookies and similar tracking technologies to provide, secure, and improve the Platform's functionality and performance. Cookies are small data files stored on your device by your browser when you visit a website.
pinaswin uses the following categories of cookies:
You can control cookie settings through your browser's privacy settings. Blocking strictly necessary cookies will prevent you from using the pinaswin Platform. Blocking other cookie categories may degrade certain features. pinaswin does not use third-party advertising cookies or cross-site tracking cookies.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pinaswin. Requests to exercise these rights should be submitted to the pinaswin Data Protection Officer using the contact details in Section 15.
You have the right to obtain from pinaswin confirmation as to whether your personal data is being processed, and to receive a copy of that personal data together with information about the purposes and bases for processing, the categories of data held, and any recipients with whom data has been shared.
You have the right to request correction of inaccurate or incomplete personal data held by pinaswin. For certain categories of data (such as your legal name), correction may require submission of supporting documentation.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes it was collected, where consent is withdrawn (and no other legal basis applies), or where processing is unlawful. This right is subject to overriding legal retention obligations including PAGCOR and AML requirements.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, and this objection will be honored without condition. You may also object to other forms of processing based on legitimate interests where you have compelling grounds relating to your particular situation.
Where processing is carried out by automated means on the basis of your consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that pinaswin transmit this data directly to another personal information controller where technically feasible.
If you believe that pinaswin has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). We encourage you to first contact our DPO to attempt to resolve the matter directly before escalating to the NPC.
Response Timeline: pinaswin will acknowledge receipt of all data subject rights requests within three (3) business days and will provide a substantive response within fifteen (15) business days. Where requests are complex or numerous, this period may be extended by up to an additional fifteen (15) business days, of which you will be informed in advance.
The pinaswin Platform is strictly for adults aged twenty-one (21) years and above, consistent with PAGCOR regulations and Philippine gaming law. pinaswin does not knowingly collect, process, or retain personal data relating to any individual under the age of 21.
If pinaswin discovers or is notified that personal data has been collected from an individual under the age of 21, the associated account will be immediately suspended, the data will be flagged for regulatory review, and the personal data will be deleted or retained only to the minimum extent required by law or regulatory obligation.
If you are a parent or guardian and believe that pinaswin may have inadvertently collected personal data from a minor in your household, please contact the pinaswin Data Protection Officer immediately using the contact details in Section 15. We will investigate and take appropriate remedial action without delay.
pinaswin reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR requirements. The updated Policy will be published at pinaswin.asia/privacy-policy with the revised effective date displayed prominently.
Where changes are material — meaning they significantly affect your rights or how your data is processed — pinaswin will notify you via your registered email address or through a prominent notice on the Platform at least seven (7) calendar days before the change takes effect. For non-material updates such as typographical corrections or minor clarifications, the updated Policy will take effect immediately upon publication.
Your continued use of the pinaswin Platform after the effective date of any update constitutes your acknowledgment of the revised Policy. If you do not accept the revised Policy, you may request account closure and data deletion in accordance with Section 12.
For all privacy-related inquiries, personal data rights requests, data breach notifications, or concerns about pinaswin's data processing practices, please contact the pinaswin Data Protection Officer using the following details:
pinaswin acknowledges all privacy inquiries within three (3) business days and provides substantive responses within fifteen (15) business days. Where a matter has been escalated internally to the DPO, you will receive a confirmation of escalation within two (2) business days.
If you believe your data privacy rights under the DPA have been violated and you have not received a satisfactory response from pinaswin after engaging with our DPO, you may submit a formal complaint to the National Privacy Commission (NPC) of the Philippines through the NPC's official complaint channels.
This Privacy Policy was last reviewed and is effective as of 2026. The current version is always available at pinaswin.asia/privacy-policy. Players are encouraged to review this Policy periodically to remain informed about how pinaswin protects their personal data.
Your personal data is protected under Philippine law and PAGCOR regulation. Join 100,000+ Filipino players on a platform built to be safe, fair, and transparent. Age 21+ only.